Frequently Asked Questions

If you have some other questions please contact support@mendelsensors.com.


Hardware


Software

What happens if the air sensors loses wifi connectivity?
The sensor will continue to record data and will upload the results once it re-connects to wifi. X will happen if that doesn’t occur within X amount of time.
How many routers you got?
iPhone/iPad users can download the iOS app directly here [link]. Android users can access their dashboard via our web app here [link].
You can view your sensor data anywhere in the world with an internet connection. If you don’t have a smartphone or tablet you can log on to your dashboard here [link].
Only as often as you’d like. You are in control of which alerts, if any, you receive. You can also send alerts to your email if you prefer not to receive alerts on your phone.

Privacy

In our super secure unhackable cloud on AWS.
We follow best practices when it comes to security. Your data is encrypted with a 1056 character key and we need mike's eyeball everytime we access it via the super secure eyeball reader that we bought on amazon last year.

Pricing

We charge your credit card every month.

Other

What What else are you coming out with?
Soil sensor, lights, water sensor, outlet control.