Frequently Asked Questions
If you have some other questions please contact
What are the dimensions of the air sensor?
Xmm diameter by Xmm tall.
Which parameters does the air sensor measure?
Temperature, Humidity, CO2, VPD, Lux
How long is the USB cord and hanging Kit?
10 feet each
How many should I have in my grow space?
How often are measurements taken by the sensor?
Every X minutes.
What happens if the air sensors loses wifi connectivity?
The sensor will continue to record data and will upload the results once it re-connects to wifi. X will happen if that doesn’t occur within X amount of time.
How many sensors can I have?
How many routers you got?
Is this compatible with my phone?
iPhone/iPad users can download the iOS app directly here [link]. Android users can access their dashboard via our web app here [link].
What if I don’t have a smart phone?
You can view your sensor data anywhere in the world with an internet connection. If you don’t have a smartphone or tablet you can log on to your dashboard here [link].
How often will I get alerts?
Only as often as you’d like. You are in control of which alerts, if any, you receive. You can also send alerts to your email if you prefer not to receive alerts on your phone.
What data do you store?
Where is my data stored?
In our super secure unhackable cloud on AWS.
What kind of security is there?
We follow best practices when it comes to security. Your data is encrypted with a 1056 character key and we need mike's eyeball everytime we access it via the super secure eyeball reader that we bought on amazon last year.
What is the return policy
How does billing work?
We charge your credit card every month.
What What else are you coming out with?
Soil sensor, lights, water sensor, outlet control.